Refund policy
We want you to be happy with your FIELDHAUS order. If your item arrives damaged, defective, or incorrect, we'll make it right.
Returns & Refunds
Because FIELDHAUS products are made to order, we do not accept returns or exchanges for change of mind or other preference-based reasons.
Free Size Exchange: If your item doesn't fit, we'll remake it in the correct size at no cost to you — one free size exchange per order, within 30 days of delivery. Just contact us at info@fieldhaushome.com with your order number and the size you need instead. No need to send the original item back.
We will also provide a replacement or refund if:
- Your item arrives damaged or defective
- You receive an incorrect item
- Your order contains a production error
Please contact info@fieldhaushome.com within 30 days of delivery and include your order number, a brief description of the issue, and clear photos showing the problem.
Once we've reviewed your request, we'll let you know the next steps. Approved refunds will be issued to the original payment method.
Sizing
Please review the size guide before ordering. If you have a sizing question before purchasing, contact us at info@fieldhaushome.com and we'll be happy to help.
Policy Updates
We may update this policy from time to time. The version published on this page will always be the current FIELDHAUS Refund Policy.